Alliance partners

As a boutique, local firm, we do not plan to try to provide all services to our clients that they may need. We have found that many clients have leveraged our networks to find people or organisations suitable to a specific challenge.

In establishing Coxswain Alliance, we have formalised the relationship with a number of trusted, expertise-driven groups; through working collaboratively with these groups, we have been able to expand and round out our ability to meet our clients’ needs.

Go to Core Services to see what Coxswain Alliance can do for you.

Andragogy

Andragogy helps businesses to improve the skills of their staff to meet business needs.

Principal contact: Michelle Ockers michelleockers@andragogy.com.au www.andragogy.com.au

andragogy

Andragogy develops and implements practical, sustainable Training Management Systems and learning programs. Andragogy has the expertise to develop and implement training strategy and management systems to improve training in your business, and can lead large training projects.

Key services are:

  1. Training Management Systems Improvement – review of all aspects of how you deliver and manage training and assessment in your business; development and implementation of a training management system to suit your business.
  2. Training Strategy and Programs – development and implementation of training strategy and/or programs to support meet your business needs.
  3. Trainer and Assessor training – customised training of Trainers and Assessors in your business.

KnowledgeSpace Pty Ltd

Unique customer interaction solutions for organisations that need to improve sales or service results.

Principal contact: Mia Lander
Managing Director
mia@knowledgespace.com.au www.knowledgespace.com.au

knowledge-space

Made up of sales and service thought leaders and specialists located throughout the Asia Pacific region – KnowledgeSpace is dedicated to producing just two things; an outstanding solution and results for our clients.

Yet, with such simple aims, our work proves to be complex, with no final solutions being the same for any two companies. The fact that we retain 98% of our clients for further engagements is testimony to the success of our solutions.

Our clients benefit from our global experience by engaging us for:

  1. Consulting Services – call centre and telesales turnarounds, set ups, management and coaching services.
  2. Training Services – design of trainer led, self-paced, video or computer based courses and delivery of fee based or AQTF qualifications.
  3. Testing services – including live and computer based testing of offshore call center staff providing chat, email and telephone services to English speaking countries.

We specialise in developing unique solutions for unique customer contact problems.

Linkage

Linkage is a global organisational development consulting practice and a world leader in leadership strategy and development.

Principal contact: Dr. Colin Pitt colin.pitt@linkageanz.com.au www.linkageanz.com.au

linkage

‘Connecting high performing leaders and organisations to the futures they want to create.’

Linkage is a global organisational development consulting practice and a world leader in leadership strategy and development. We have over 20 years of experience, partnering with our clients to provide tailored and customised integrated solutions in leadership strategy and development; strategic change and transition; organisational development; and human resource practices.

Our solutions include strategic consulting; high-level facilitation; tailored assessment; customised leadership strategy, design and execution; executive coaching; and design and delivery of learning interventions and programs at an individual, team and organisational level.

The Linkage approach is based on rigorous, best practice research; a unique portfolio of tools and materials arising from our strategic partnerships with some of the world’s leading thought leaders in the field including Warren Bennis, Dave Ulrich, Marshall Goldsmith, John Kotter, Noel Tichy and William Bridges; and most importantly, a practical and results-oriented approach that ensures that our programs and interventions lead to measurable business outcomes.

Some of Linkage’s regional and global client includes: CommInsure, ANZ National, Standard Chartered Bank, AMGEN, CBA, St George Bank, Fiserv, Coca-Cola Amatil, Australian Hearing, Cancer Council, Citigroup, GE, KPMG, IMF, United Nations, Federal Aviation Administration, Disney, Siemens, Wyeth, McKesson, Saks, FedEx, Pfizer, Ernst & Young, Unicef and Solvay Pharmaceuticals.

Linkage is headquartered in Boston and is located across six continents with offices in Australia and New Zealand.

Meeting Point Partnership

A boutique consultancy focussing on innovative, practical ways to help leaders create followership to generate results.

Principal contact: Janet Hohne janet@mppartnership.com.au www.mppartnership.com.au

meetingpoint

Meetingpoint Partnership is a boutique consultancy focussing on innovative yet practical ways to help leaders create followership to generate results.

Our people have seasoned leadership experience within a range of industries – so we appreciate first hand the struggles and dilemmas at each level within an organisation.

We share a passion for helping leaders lead in way that is authentic and powerful; and creates positive impacts on people and the business. We believe this genuine enthusiasm comes across in our work.

Our focus includes the following: Enhancing top team effectiveness, leadership development programs, leadership assessment and coaching.

In addition, we have a strong safety leadership practice, and have a tested program that equips leaders with three leadership behaviours to drive a positive safety culture whilst refreshing know-how in key safety topics. These programs have led to significant reductions in incidents in the organisations in which we have worked.

Synoptic

Business process improvement, knowledge and operations management specialists.

See us in action: www.synoptic.com.au/our-videos Contact us at info@synoptic.com.au or call 02 8249-4484

synoptic

Synoptic are Business Process Improvement, Knowledge and Operations Management specialists. Combining our leading edge approach to process modelling, analysis and improvement with our client’s in-house knowledge delivers tangible and defined outcomes such as sustainable cost reduction, improved service levels, and increased throughput.

Eyconology

Graphic design and branding consultancy for building effective, cohesive brands and visual communications.

Principal contact: Philip Ritchie philip@eyconology.com www.eyconology.com

eyconology

Eyconology is a clear-sighted graphic design and branding consultancy specialising in maximizing our clients’ ability to communicate effectively with their customers.

We have over fifteen years experience in the design and production of brand identity, corporate and marketing communications, advertising, environmental graphics and web-site design.

Our experience ranges from start-up businesses to national organisations, spanning diverse sectors including financial services, corporate, IT, manufacturing, government, retail and the arts.

Our clients all have one thing in common: the need to effectively communicate with their customers to attain their business and marketing objectives within a competitive environment.

Click on our alliance partners’ logos below to find out how we work together to bring you cohesive, co-ordinated improvement in your operations.

andragogy knowledge-space linkage meetingpoint synoptic eyconology

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