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Making engagement happen is the biggest business challenge most organisations will face this decade.

James Doctor, a leadership consultant specialising in millennials, talks to us from a millennial’s perspective about what they are seeking in work terms.

Humans are visual creatures. Half of the human brain is directly or indirectly devoted to processing visual information.

Six Sigma uses a powerful framework (DMAIC) and statistical tools to uncover root causes to understand and reduce variation. It’s about doing things right (defect free).

What is Lean? Lean is fundamentally about culture, i.e., ‘this is the way we do things around here’. That implies a range of issues for an organisation seeking to adopt Lean as a business [...]

What is Six Sigma? Developed by Motorola in 1981, it springs from a range of existing quality improvement methodologies. It is used to analyse cause and effect. And is most effective when used to [...]

Comparing methodologies Lean and Six Sigma are process-based improvement methodologies: both were developed in manufacturing environments, both have proven their effectiveness. Current emerging [...]

Toyota’s Quality: Improving or Declining? While vehicle recall numbers have climbed significantly (along with actual production numbers), there has been a decline in the rate of customer [...]

How the Sydney Symphony Orchestra’s Fellowship program helps talented young musicians manage themselves within a high-performing team.

How Coxswain Alliance led a global emergency management company through an 8 week process of lifting its delivery capability to...