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As we move towards a post-pandemic world, automation will take on an even more critical role. Organisations will increasingly look for opportunities that deliver cost efficiencies while providing [...]

Workers compensation is under the pump. Claims are taking longer. Costs, premiums and reserves are on the rise, not to mention deteriorating outcomes for injured workers. We look at some of the [...]

It’s no secret that process automation is driving technological advancement. Process automation promises benefits such as streamlined processes, cost savings and reduced data errors while freeing [...]

Organisations are continuing to face increased volatility and complexity. Enterprises that have emerged from 2020 with a more agile workforce are now looking at ways to improve processes and [...]

Frontline leaders are pivotal to the execution of transformational organisational strategy. Find out how to develop the mindset for leadership that can result in truly breakthrough performance.

E: [email protected] A trusted advisor with a penchant for being better each day; 10+ years experience helping leading companies in Financial Services improve service and reduce costs [...]

In a recent article[1], Tom Harford argues that the modern office has become less productive. One of the significant reasons, suggests Harford, is that “office work is becoming ever more [...]

If the past twelve months have demonstrated anything, it is that businesses need to be able to adapt their business models more quickly to meet changing customer needs. Developing an increasingly [...]

There is no going back to the old ways of working. We are in a state of flux, which presents the forward thinking with the ability to re-think how and where work occurs.