Picture this. A team leader comes in early before the team and starts to plan the day. They download reports and discover that a range of critical items are now outside service standard. “But I [...]
An innovation is commonly thought of as a brand new, revolutionary concept – but it doesn’t have to be. Recognising that the way someone else does something in one industry can be transferred to [...]
Six Sigma uses a powerful framework (DMAIC) and statistical tools to uncover root causes to understand and reduce variation. It’s about doing things right (defect free).