Task – Systems Implementation | Technical Sector Experience

IT Services company needed specialist knowledge in navigating the construction sector environment to allow for effective systems assessment and build.

Project activity involved:
Interpreting construction company value chain and project management needs, and matching to IT project management needs.
Testing the project team’s assertions for a match to the construction environment.
Understanding the requirements of both parties, acting as an advisor and intermediary to ensure understanding.
Providing the team confidence in the recommendations that were being put forward.

Insight – Understanding your customer’s paradigms is integral to delivering to their needs: show them the respect of understanding their world.

Result – Ability of technical team to understand client requirements.

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